Trust @ EchoSign - 24x7x365 Real-Time Uptime Statistics

Real-time, Verified Uptime Monitoring: 24x7x365

"Success is built on trust. And trust starts with transparency."

• Over 5,000,000 businesses and businesspeople rely on EchoSign to ensure their contracts are signed in record time.  We take that extremely seriously, and to earn your trust, provide 100% transparent uptime data at trust.echosign.com.

• EchoSign is hosted in best-of-breed SAS 70 Type II datacenters, and is the only e-signature and signature automation service fully certified and re-certified by Salesforce.com and its audit partner, Symantec.

• EchoSign is McAfee certified and tested daily to pass the “McAfee Secure” Security Scan.

• Uptime and downtime data below include scheduled downtime.  Net uptime excluding scheduled maintenance exceeded 99.9% in 2007, 2008, 2009, 2011 and year to date in 2012.  

• Trust is Earned:    At EchoSign, uptime is continuously monitored by two of the the web's leading 3rd party monitoring services, Pingdom and Keynote Systems.

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• Current Status:    

• Detailed History (2007-present): 

2011 Review: 99.989% UpTime

EchoSign met its uptime goals for 2011, meeting 99.989% uptime, including upgrades and scheduled maintenance.  In 2011, EchoSign moved to "zero downtime" feature releases, minimizing scheduled downtime and enabling higher service level availability on weekends and late hours when maintenance and upgrades we previously scheduled.

This data may be audited, to the month, week, day or minute, by third-party monitoring service Pingdom here.

 

 

Partial Site Unavailability: 4:52am PST - 5:13am PST 11-01-11

Due to a main switch failure at our Dallas, TX hosting facilities, a subset of servers at our Dallas, TX facility connected to this main switch were unreachable from 4:52am PST - 5:13am PST.  Our apologies for the incovenience.  The site is now fully available to all users.