"Success is built on trust. And trust starts with transparency."
- Over 5,000,000 users rely on Adobe EchoSign to ensure their contracts are signed in record time. We take that responsibility very seriously, and to earn your trust, we provide 100% transparent uptime data at trust.echosign.com.
- Adobe EchoSign is hosted in state-of-the-art SSAE16 Type II SOC-1 facilities. The SSAE 16 supersedes and replaces the Statement on Auditing Standards or "SAS70" and utilizes private network and infrastructure with no resources shared with other providers.
- Adobe EchoSign is the only e-signature and signature automation service fully certified and re-certified annually by Salesforce.com since 2006 and is audited and certified annually by many Fortune 500 customers.
- Adobe EchoSign services are highly redundant, with multiple instances running for all product services. All customer documents and form data are stored in encrypted form and are continuously backed up both onsite and offsite at a remote facility.
- Adobe EchoSign is McAfee certified and tested daily to pass the “McAfee Secure” Security Scan.
- Uptime and downtime data below include scheduled downtime. Net uptime excluding scheduled maintenance exceeded 99.5% in 2010 and exceeds 99.85% in 2011 and 2012 (year to date).
- Trust is Earned: At EchoSign, uptime is continuously monitored by the web's leading 3rd party monitoring service, Pingdom.
Detailed Real Time Uptime Monitoring:
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